Terms of Service

Last updated: December 14, 2024

1. Acceptance of Terms

Welcome to Ad Master, a product of Lemon AI ("Company," "we," "our," or "us"). By accessing or using the Ad Master platform at ad-master.lemon-ai.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all users of the Service, including individual users and organizations ("you" or "User"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

Ad Master is an AI-powered creative intelligence platform for digital marketers that provides:

  • Asset Analytics: A comprehensive analytical dashboard to analyze advertising asset performance across connected ad networks with metrics including impressions, clicks, installs, cost, CTR, CPC, CPI, IPM, CR, revenue, and ROAS
  • Auto-Tagging: AI-powered automatic tagging of image, video, and text assets with discrete attributes to analyze how each attribute affects performance
  • Creative Lab: AI-generated image and video content creation with support for any image dimensions and videos up to 5 minutes in length
  • Ad Network Integration: Direct integration with advertising platforms including Facebook Ads, Google Ads, TikTok Ads, and other supported networks

3. Account Registration

3.1 Account Creation

To use Ad Master, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Requirements

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Subscription and Payments

4.1 Pricing

Ad Master offers the following pricing structure:

  • Analytics Subscription: $279 per app/website per month with unlimited users
  • Image Generation: 1 credit per image
  • Video Generation: 7 credits per 8 seconds of video
  • Image Resizing: 0.2 credits per image
  • Credit Packages: 100 credits for $89 or 500 credits for $419

4.2 Billing

Subscription fees are billed in advance on a monthly basis. Credit purchases are one-time payments. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.

4.3 Payment Methods

We accept payment via credit card and other payment methods as displayed in the Service. You authorize us to charge your selected payment method for all fees incurred.

4.4 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price increases, which will take effect at the start of your next billing cycle.

5. Acceptable Use

5.1 Permitted Use

You may use Ad Master solely for lawful purposes related to analyzing, optimizing, and generating advertising content for your legitimate business activities.

5.2 Prohibited Activities

You agree not to:

  • Use the Service to create, distribute, or promote illegal, harmful, or offensive content
  • Generate content that infringes on intellectual property rights of third parties
  • Attempt to reverse engineer, decompile, or extract source code from the Service
  • Use automated systems or bots to access the Service in a manner that exceeds reasonable usage
  • Share account credentials or allow unauthorized access to your account
  • Use the Service to compete directly with Ad Master or create a competing product
  • Circumvent any access restrictions or usage limits
  • Upload or transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the Service or servers connected to the Service

6. Ad Network Integrations

6.1 Third-Party Accounts

Ad Master integrates with third-party advertising platforms. By connecting your ad network accounts, you authorize us to access your advertising data for the purpose of providing our services.

6.2 Third-Party Terms

Your use of third-party ad networks remains subject to the terms and conditions of those platforms. We are not responsible for any actions taken by third-party platforms regarding your accounts or data.

6.3 Data Accuracy

While we strive to accurately reflect data from connected ad networks, we cannot guarantee the accuracy or completeness of data provided by third parties. The initial sync typically takes up to 2 hours after integration.

7. AI-Generated Content

7.1 Content Generation

Our Creative Lab feature uses artificial intelligence to generate images and videos based on your inputs and the performance data from your advertising campaigns. Generated content is intended for use in your advertising campaigns.

7.2 Ownership of Generated Content

Subject to these Terms, you own the rights to AI-generated content created through your use of the Service. However, we retain the right to use anonymized and aggregated data to improve our AI models and services.

7.3 No Guarantees

We do not guarantee that AI-generated content will achieve specific performance results. The effectiveness of advertising content depends on many factors outside our control.

7.4 Content Responsibility

You are solely responsible for reviewing all AI-generated content before use and ensuring it complies with applicable laws, platform policies, and does not infringe on third-party rights.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its design, features, code, AI models, and documentation, is owned by Lemon AI and protected by intellectual property laws. Nothing in these Terms grants you any rights to our intellectual property except as expressly set forth herein.

8.2 Your Content

You retain ownership of your advertising assets and data that you upload to or connect with the Service. By using the Service, you grant us a limited license to access, process, and analyze your content solely to provide and improve our services.

8.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation or compensation to you.

9. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Confidentiality

We will treat your advertising data and business information as confidential. We will not disclose your confidential information to third parties except as necessary to provide the Service or as required by law.

11. Service Availability

11.1 Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

11.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of significant changes that materially affect your use of the Service.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will meet your requirements, be uninterrupted, error-free, or secure. We do not guarantee the accuracy of analytics data or the performance of AI-generated content.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LEMON AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless Lemon AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you create, upload, or distribute using the Service

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting us or using the account settings. Upon termination, you will lose access to the Service and your data may be deleted.

15.2 Termination by Us

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. We will provide notice when reasonably possible.

15.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect.

16. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lemon AI is incorporated, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Lemon AI regarding the Service.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
  • Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

19. Contact Information

If you have any questions about these Terms of Service, please contact us: